Managing your Credits

ReluxDesktop > AI-Image generation > Managing your credits

Manage your AI credits easily to keep creating high-quality AI-generated images for your lighting projects.

When you log into relux.com, and go to my account, an option to see and manage credits is available as shown below: 


Screenshot of the RELUX user account interface on a web browser, showing a red box highlighting the "Credits" management tile located under the orders and profile section.


Open your account dashboard and scroll down to select the "Credits" tile to access your balance and settings.


After clicking on that card, you will see a new view with the following information:

  1. Manage organisation button
  2. Current Balance
  3. Current shared balance
  4. Renewal of credits options (see details below)
  5. Transaction history with a button to download it as an Excel file.
    1. Date: the datetime of the transaction
    2. Type: type of the transaction could be an image generation, a purchase …
    3. Purchase Reference: Relux Sales number
    4. Amount: the amount of credits deducted or added to the balance by the transaction


The main RELUX AI Credits dashboard page with red numbered labels pointing out the Manage Organization button (1), Current Balance display of 136.00 (2), Shared Balance (3), Renewing Credits configuration window (4), and Transaction History log (5).                     

 The AI Credits main page lets you view your personal balance (2) or shared balance (3), configure auto-renewals (4), view transaction history (5), and manage your organization (1).


Automatic renewal of credits:


1. Auto-renew Credits

When the "Auto-renew Credits"(1) toggle is enabled, the customer is automatically charged once their balance falls below a defined threshold.

2. Set the threshold

Use the slider to set the threshold at which the automatic recharge is triggered when the balance falls below it.

3. Set the renewal amount

Under "Purchase Amount when Renewing," set the number of credits to be purchased once the balance falls below the threshold. When selecting the credit amount, the corresponding price is displayed on the right. 

4. Payment

If no credit card is saved, the system displays a warning, including a link for the customer to store a credit card

5. Save the settings

Clicking "Save" will show either "Saved!" or "Not Saved – Error", depending on the outcome.


Detailed close-up view of the Renewing Credits settings block, showing the auto-renew toggle activated (1), threshold slider at 150 credits (2), purchase packages from 50 to 5,000 credits (3), a warning banner to save a payment method (4), and the save button (5).



Enable auto-renew credits (1), set your minimum threshold (2), choose a package amount (3), link a payment method (4), and click "Save" (5) to guarantee continuous rendering service.


Sub User Management


Clicking on 'Manage Organisation' will take you to the sub-user management section

Organization dashboard interface under RELUX Informatik AG displaying a list of active team members with buttons to Invite Member (1), delete users (2), check individual history (3), alongside a Usage Report showing individual credit tallies.



Invite team members (1), delete users (2), or check individual usage histories (3) and overall credit consumption reports in the organization dashboard.


Invite new users to your credits wallet. 


Click on the “Invite Member” button, and a pop-up will show: 


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Pop-up window modal with the title "Invite member" showing an input field for an email address and a pink action button labeled "Invite User".

Type the email address of your colleague and click "Invite User" to share your organization's credit balance.



Removing users

From the list of members (sub-users), click the trash icon next to the user you want to remove. A confirmation message will appear. Once confirmed, the removed sub-user receives an email notifying them that their access has been revoked. 

History

This report shows a summary of the credits used by each sub-user and each organisation. 

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