How to close licence subscriptions

General > RELUX licences > How to close licence subscriptions

If you do not wish the automatic licence renewal , you can cancel your subscription at any time. 

1. Deactivate the automatic licence renewal by selecting "Subscriptions" under the “My Account” section of your profile. 

A screenshot of the user profile dashboard on the RELUX website within the Odoo platform. A black administration bar sits at the top. On the right side of the main navigation header, the user profile drop-down menu is open, with a red rectangular frame highlighting the "My Account" link. From this box, a long red diagonal line points downward to the "Documents" section on the left, where another red frame highlights the "Subscriptions" row, which shows a black badge counter displaying the number "4".

2. Click on the licence name under “Subscriptions” to open the overview of your subscription.
A screenshot of the "Subscriptions" contract overview page in the RELUX portal. The layout displays a data table with column headers for "Subscription", "Next Invoice Date", "Status", and "Total". A single active contract is listed. On the left side, a rounded pink frame highlights the specific license designation text: "LS-12m/SUB-2021-002338 - Fabio Tamborrini, Fabio Tamborrini" and the bullet point "ReluxThirdParty (Single license)". The next invoice date is 11/13/2022, the status badge reads "In Progress" in green, and the total amount is "59.80 CHF".

3. Just select "Close Subscription" to easily cancel the automatic renewal. 
A screenshot of the detailed subscription contract view on the Odoo platform. The left side features a white sidebar card displaying the next invoice date and a total price of 59.80 CHF. Directly below this info, a pink frame highlights the white "Close Subscription" action button. The main right area details the current contract setup under "Your Plan" (License Subscription: 12 months) and "Plan Details". The line item table logs a "12 monatige Lizenz" with a German description explaining the automatic renewal conditions for third-party lighting planning.

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